Privacy Policy

Advantage Steam is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Advantage Steam site and governs data collection and usage. By using the Advantage Steam site, you consent to the data practices described in this statement.

Collection of your Personal Information

Advantage Steam collects personally identifiable information, such as your email address, name, home or work address or telephone number. Advantage Steam also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Advantage Steam. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Advantage Steam for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Advantage Steam site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Advantage Steam public message boards, this information may be collected and used by others. Note: Advantage Steam does not read any of your private online communications.

Advantage Steam encourages you to review the privacy statements of Web sites you choose to link to from Advantage Steam so that you can understand how those Web sites collect, use and share your information. Advantage Steam is not responsible for the privacy statements or other content on Web sites outside of the Advantage Steam and Advantage Steam family of Web sites.

Use of your Personal Information

Advantage Steam collects and uses your personal information to operate the Advantage Steam Web site and deliver the services you have requested. Advantage Steam also uses your personally identifiable information to inform you of other products or services available from Advantage Steam and its affiliates. Advantage Steam may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Advantage Steam does not sell, rent or lease its customer lists to third parties. Advantage Steam may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Advantage Steam may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Advantage Steam, and they are required to maintain the confidentiality of your information.

Advantage Steam does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Advantage Steam keeps track of the Web sites and pages our customers visit within Advantage Steam, in order to determine what Advantage Steam services are the most popular. This data is used to deliver customized content and advertising within Advantage Steam to customers whose behavior indicates that they are interested in a particular subject area.

Advantage Steam Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Advantage Steam or the site; (b) protect and defend the rights or property of Advantage Steam; and, (c) act under exigent circumstances to protect the personal safety of users of Advantage Steam, or the public.

Use of Cookies

The Advantage Steam Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Advantage Steam pages, or register with Advantage Steam site or services, a cookie helps Advantage Steam to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Advantage Steam Web site, the information you previously provided can be retrieved, so you can easily use the Advantage Steam features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Advantage Steam services or Web sites you visit.

Security of your Personal Information

Advantage Steam secures your personal information from unauthorized access, use or disclosure. Advantage Steam secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Advantage Steam will occasionally update this Statement of Privacy to reflect company and customer feedback. Advantage Steam encourages you to periodically review this Statement to be informed of how Advantage Steam is protecting your information.

Contact Information

Advantage Steam welcomes your comments regarding this Statement of Privacy. If you believe that Advantage Steam has not adhered to this Statement, please contact Advantage Steam. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Joel has been cleaning our carpets and tile in multiple houses for the last 15 years. I'm always amazed at how new everything looks when he's done. He also knows his products inside and out and has always been a great value. I would highly recommend Advantage Steam Way!

Todd L.

This is BY FAR the BEST carpet cleaning place around. We have been using them for our office and we get a lot of heavy traffic on our carpets. Joel never ceases to amaze, he always leaves the place looking brand new again and is very courteous and friendly as well. Thank you so much for everything you do!!!

Chris G.

Joel is great! We have used other carpet cleaning companies in the past. We will use Advantage Steam from now on. Far more thorough and complete. The results speak for themselves

Michael D.

We were referred to Joel and Advantage Steam by a good friend to get our carpets cleaned. It was an easy process to set up, he was on time, professional and did a fantastic job. Everything looks, feels and smells great! We've had our carpets cleaned in the past and Joel was top notch well above the others. Will definitely use again. Highly recommend!

Chris W.

Joel is top notch. Our carpets look fantastic and the tile clean was better than expected. Will definitely use Advantage Steam again. Great service and fair price.

Vanessa W.

Joel has been cleaning our carpet for about 7 years. We have 6 indoor animals. He makes our carpet look brand new every time.

Lisa Michelle V.

Had Joel come into my house that I bought in October as my carpets were filthy. They were so bad that I thought I would have to replace them. However, once he got done, I was so impressed with how clean they were...and still are! So many other places, the dirt comes back to the surface, but with his service, the dirt is gone!

Frances P.


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