What Kind of Experience Do They Have?
Advantage Steam has been keeping our neighbor's carpets clean since 1998. We have extensive experience in all flooring and fabric types and are known for solving difficult soiling conditions that no other company can seem to figure out. You can be confident that we will have the knowledge to solve any problem you may have.
Are They Well Educated In Their Field?
Advantage Steam is a third generation cleaning company and is committed to continued education. With us, you can trust that you are getting the latest most up-to-date techniques on the market.
Which System Do They Use?
Advantage Steam is primarily a steam cleaning (not hot water extractor) company. The equipment that a company uses is of the utmost importance. We use top of the line truck mounted steam cleaning equipment. Our process removes the maximum amount of soiling and allergens from your carpet.
Do They Understand Customer Service?
All of our training and investment into equipment would mean nothing if we didn’t satisfy you our client. We are committed to top notch customer service. We will show up on time, treat you, your family, pets, and home with the highest level of respect.
Do You Get What You Pay For?
You should never choose a cleaning company based on price alone. Unfortunately, there are no regulations on what a so-called professional carpet cleaner can use in your home.
A low priced service can and will cause permanent damage to your floor and fabrics. This will end up costing you a lot of money and frustration. At Advantage Steam you get exactly what you pay for: state of the art equipment, top of the line cleaning agents, and highly trained technicians, thus, saving money and time.
Do They Use Quality Products?
We only use safe NON-Toxic, green, quality products.
Do They Guarantee Their Work?
We offer a 100% money back guarantee. If you are not completely satisfied with our service, we will return at no charge or obligation and re-clean any area of concern. If you are still not completely satisfied with our service, we will issue a refund upon request. Guarantee excludes pet damage, browning, and commercial carpeting.
Do They Have A Referral Program?
Advantage Steam is primarily a repeat and referral company. We appreciate every new client we receive, so we offer cash or free cleaning for referrals. For every referral we receive from you, you will automatically get a certificate good for $25 cash or service.